1. Our Service
Get Appraisal is an online platform that connects Ontario vehicle owners with independent, certified appraisers. When you submit a request, we collect your vehicle information, photographs, and supporting documents and pass them to an appraiser in our network, who performs the appraisal and prepares your report. Appraisals reflect the professional opinion of the appraiser who prepared them, based on the information provided and available comparable market data at the time of preparation.
2. Accuracy of Information
Clients are responsible for providing accurate and complete vehicle information (including VIN, mileage, and safety certification status where applicable) and photographs. Neither Get Appraisal nor the appraiser who prepares your report is responsible for inaccuracies that result from incomplete or inaccurate information provided by the client.
3. Quotes & Payment
Pricing is confirmed in writing before any appraisal work begins. Payment is currently collected manually — by e-transfer or invoice — after your quote is confirmed and before your finished report is delivered. We do not collect or store payment card information through this website.
4. Refunds
If it's determined, before the appraiser begins work, that a request cannot be completed, no payment will be requested, or a full refund will be issued for any amount already paid. Once the appraiser has begun preparing your appraisal (including researching comparable values), fees are non-refundable, except at Get Appraisal's discretion in exceptional circumstances.
5. Role of Get Appraisal and the Appraiser
Get Appraisal facilitates your request — collecting your information, matching you with an appropriate independent appraiser, handling payment, and delivering your finished report. The appraisal itself — including the condition assessment, market research, and the professional opinion of value — is performed and signed by the independent appraiser assigned to your request, not by Get Appraisal directly.
6. Use of Appraisal Reports
Appraisal reports are prepared for the specific purpose disclosed by the client at the time of the request. Neither Get Appraisal nor the preparing appraiser guarantees that any third party (including insurers, Service Ontario, or other government bodies) will accept a given report, and we recommend confirming specific requirements with the relevant party in advance where possible.
7. Limitation of Liability
To the fullest extent permitted by law, Get Appraisal's liability for any claim arising from its facilitation services is limited to the amount paid for the appraisal in question. Get Appraisal is not liable for indirect, incidental, or consequential damages. The professional opinion of value contained in an appraisal report is that of the preparing appraiser.
8. Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
9. Contact
Questions about these terms can be directed to hello@getappraisal.ca.